When it comes to direct selling companies like QNET, getting new customers are very important if you want to succeed. But finding new customers can be hard, especially if you have no experience in sales. In this article, we will be talking about how to impress the customer in sales. We will also be talking about tricks and tips on making sure that you become a better seller. These are tricks and tips that other successful sellers have used to build their direct selling business and to land difficult sales.
Importance of Impressing Customers in Sales
Your customers are your most important asset when it comes to running a successful direct selling business. Your customers can make or break your business, as your main objective while running a direct selling business is to sell products. But the biggest question in the mind of anyone who enters the direct selling business is how to impress customers in a sale meeting. Everyone, including myself, had the same thought and fears when I was preparing for my first sale. But with the help of my mentors and upline, I was able to overcome these fears and build a successful QNET direct selling business.
They say that the first impression is the best impression. Therefore, it is important to impress your customers from the very first sales pitch that you do. Impressing your customer and winning them over can help you unlock more opportunities in the form of returning customers’ word-of-mouth marketing opportunities and might even bring in a new prospective member to your sales team.
How to Impress the Customer in Sales?
Now that you know about the importance of impressing your customers in sales, it is time to learn how. Here are some tips and techniques that I use to impress the customer in sales even before they make a commitment to buy.
Make Small Talk
While the ultimate goal of meeting your customer and making a sales pitch is to make a sale, there is no harm in making small talk. In fact, it can be beneficial. Not only does it build rapport between you and your customer, but it is also a great way of showing them that you see them more than just as a buyer or an opportunity.
Small talk can be anything, from asking about their jobs and business to mentioning the weather or popular events like sports competitions. It is also a great way of showing them that you are a polite and respectful person.
Go Above and Beyond
People love to do business with people when they know they are getting more than they give. And this does not just mean products. That is why it is important to go above and beyond for your customers if you want to impress them. Most companies and sellers expect to do the bare minimum and get a sale. You can make a better impression on your prospective customer by changing this and convincing them that you are willing to go beyond others for their benefit.
Be Polite and Kind
One tip that will help you attract and impress your customer is to treat them with kindness and in a polite manner. In fact, you should treat their life you would treat your boss because, in many ways, they are. Your customers are the people who pay you and help you turn a profit. Customers are king, and keeping this in mind will help you be better at sales.
Make Yourselves Presentable
When you go on a date, you will try to make yourself more presentable and wear your best clothes. The same is applicable when you present yourself for a sales pitch. Customers tend to look for a seller that they can trust and depend on. By making yourself presentable and showing yourself as a professional, you can convince them that you take your job very seriously and is dependable. A professional who turns up in professional attire, with nice hair and a good look, will give a better impression than someone who looks like they just got off the bed and rushed for a meeting. And in sales, giving the impression of someone who is professional and dependable is extremely important.
The Right Attitude
The right attitude is extremely important if you want to make it big in the direct selling business. Your attitude and approach when it comes to meeting your customer can play a huge role in whether you can make a successful sale or not. Therefore, it is important to enter all sales meetings with a positive and focused outlook. Greet your customer with a smile, be excited to meet them, exude confidence and maintain eye contact to win over your prospective clients.
Take Rejections Professional
Not all sales calls go as planned. Sometimes you will be faced with rejections even if you try your best and do everything perfectly. But it is important to make sure that you take rejections professionally and do not let them make you feel dejected. There are a number of reasons why your sales pitch could be rejected, and most of them might not be your fault. But when you take rejections professionally and in a mature manner, it creates a good lasting impression on your prospects. Not only that, in the future, when they start looking for the product, your name will be the first in their mind.
This is in no way a comprehensive list of ideas on how to impress the customer in sales. Like anything in sales, this also changes from customer to customer. But by keeping these things in mind, you will be able to improve your chances of making a lasting impression on your customer.
Do you think you have what it takes to be a successful QNET entrepreneur and make a good impression on your customers? Then head to the QNET India eStore and start your journey as a QNET entrepreneur and towards a better future today!
